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| “ I must admit I was a bit dubious about having a go, but I thought if I mess it up I'll have to get a service man anyway.
Our Aga is converted from solid fuel and I was a bit concerned as the instructions and pictures mainly concentrate on the unconverted models.
So the first thing was to lift the barrel out of the top and that was not an easy job as it is very heavy and the Aga is in a restricted fireplace without much headroom. Rather than risk my back, I got another pair of hands on the job and with 2 peolple it lifted out fairly easily.
Having got the barrel out then all the other pieces could be taken out and cleaned thoroughly.
I could see that it is very important to really get rid of all the carbon and ensure a clear passage way for the oil to flow.
The instructions I found were pretty good and everything went back together without any problems. Then came the moment of truth - will it light and is it going to leak? I'm glad to say it lit first time and there were no leaks. The temperature picked up as normal, but the only thing I noticed was a bit of popping and flickering of the flame, but after a day or so it settled down and is running smoothly and quietly. I'm really glad I had a go and my only regret is that I should have done it years ago!! Thanks David for your advice. Timothy E. ” |
| Timothy E., Fressingfield, Suffolk |
| 01/03/2010 |
| “ I'm delighted to have joined your AGA DIY membership. Your instructions are
very detailed yet precise explaining exactly what to do and what to look out
for.Your personal advice on how to overcome a sluggish flow control valve
worked like a charm and my AGA is now running perfectly.Thank you so much
for your helpful advice. Best Regards Michael ” |
| Michael Glynn, Castletown, Isle of Mann |
| 25/01/2010 |
| “ Dear David, Just wanted to let you know we found out the cause of our problem following your process of elimination. It turned out the extra cold weather had tripped our external fire valve so no oil was actually coming through to the Aga. To establish this cause we successfully serviced the Aga and carried out the various checks for oil flow as you advised. If we hadn't found your website we would not have known where to start and would have had to call in the 'experts'. You have saved us hundreds of pounds. Thank you. Morwenna C., Paddock Wood, Kent ” |
| Morwenna C., Paddock Wood, Kent |
| 25/01/2010 |
| “ Firstly, thanks for that. the instructions are clear and precise. Exactly what was needed. Our Aga had been serviced in October and the chap had been called back because it was not getting up to temperature. He blamed air bubbles in the supply line and gave it a few taps with his spanner and disappeared. Leap forward to Christmas and the sudden realisation it is not going to cook the goose. Thats where you come in. To cut a long story short I managed to trouble shoot the fault to a blocked external fuel line. I even dismantled and cleaned the oil control valve. I had been quite reticent to get involved but the way your instructions laid it out with clear photos, gave me the encouragement I needed to sort the thing out. I am quite proud of myself but also grateful for the knowledge you shared. Symptoms were failure to raise temperature. fluctuating or oscillating flame height. oil level in regulator dropping when pressure jet central heating boiler fired (on the same supply pipe). Obviously there were several red herrings along the way but it didn't hurt to check all the filters did it! many thanks Steve ” |
| Steve C-M, Dallington, Sussex |
| 22/01/2010 |
| “ Hello David
Thank you so much for sending all the information about Aga servicing which will prove most helpful. I just wondered if you would be kind enough to put the following comments on your webpage:
I have had my Aga for 20years and until now have had no problems with it at all. However, since the delivery of my last supply of oil my Aga soots up within 72hours. I have spoken to the oil supply company just to check that they did deliver regular 28 second oil and they have confimed that they did. They do tell me that I should always add a hot oil treatment with each new delivery. Something I have never done in that past and obviously never needed to since it always worked well. I have had the flu swept, new wicks installed, the burners completely cleaned out and the oil flow checked but all to no avail
I would be most gratedful to hear from anyone who has had this problem and what they did to sort it out.
Thank you in hopeful anticipation. Pamela Brise, Ridley Kent
David acknowledged the message and sent back an email explaining what is happening to the oil specifications and what can be done. Further comments to us at agaDIYservice will be used to further our understanding of the effects of the change in oil specifications ” |
| Pamela Brise, Ridley Kent |
| 18/01/2010 |
| “ Following my joining the happy band of followers, just over a year ago, once again our AGA behaved better than even last year, I know the turkey wasn't that big at 4 kgs. but with the "spuds" sausages and stuffing it all adds up, and kept to the line and lunch was once again a non stressfull affair . Thank You and Happy Christmas and a prosperous New Year to you all . Graham of Ormskirk .Lancs. ” |
| Graham of Ormskirk, Lancashire. |
| 27/12/2009 |
| “ Hi David, Just a quick thankyou for your invaluable advice by phone yesterday. I'm still struggling to get the Aga up to temp, but have restored oil flow, and given her a good clean. Hopefully xmas lunch is saved! My thanks once again for your patience and help. Trevor ” |
| Trevor K., East Dean, Sussex |
| 23/12/2009 |
| “ Hi David Thanks very much, I must say I was a bit dubious about sending off money for a link to a web page. But yes it was simplicity itself. Well worth the money and back up and running probably quicker and with less hassle than having to wait for the engineer. Thanks again, Dave S. ” |
| Dave S, Coalville, Leicestershire |
| 19/12/2009 |
| “ David I have now successfully serviced my aga from your instructions and good advice on the phone today. Many thanks Chris E. ” |
| Chris E., Booton, Norfolk |
| 18/12/2009 |
| “ Dear sirs, I can highly recommend your website and membership to any Aga owner wishing to carry out their own servicing. Thanks to your comprehensive and user friendly instructions my wife and I have successfully serviced our Aga on a number of occasions. Following the last service, the Aga refused to fire up and we e-mailed your website with a query. We would like to say a big thank you for contacting us with an immediate solution to our query regarding oil feed to our Aga, especially at 4 o'clock on a Saturday afternoon. Following your advice the oil feed was immediately re-instated and our much loved Aga was soon back in action. Thank you very much indeed for your help and expertise which is much appreciated. Best wishes, Alan and Joyce Davies ” |
| Alan and Joyce Davies, West Wales. |
| 16/12/2009 |
| “ Our Aga has traditionally “broken down” 2/3 weeks before Xmas for the past 5 years, we then rush around panicking about how we will ever cook a turkey and call out the earliest available Aga engineer. Needless to say, they fix it, we give them lots of money, all sorted until Xmas comes around next year. Anyway, this year our old friend (a 1947 oil conversion aga) did it’s traditionally Xmas party piece and cooled down.
Having said to myself every year “…how difficult can this be, it’s only a great hunk of iron with a candle in the bottom”, I found your website. So having received the password and ordered the “toolkit” just to be on the safe side (the spirit level was very useful!) I am now proud to say I have serviced my own aga…I am so proud of myself and feel completely vindicated when my wife was very unconvinced that I could ever complete it, 24hrs later I just received a text from her saying “Aga up to perfect temperature! x” It took me around 2.5hrs this first time as I had to work out how to get the burner out as it is a conversion, but really easy once I’d done that, no oil leaks, no damage and a satisfied wife. Thanks so much, I am actually looking forward to next time with complete confidence. Best regards, Paul W. ” |
| Paul W., Combe Hay, Avon |
| 14/12/2009 |
| “ David, Many thanks for all your advice over the last month or so. On every occasion the spare parts arrived the following day and were easy to install. In particular, thank you for your helpful advice on stripping down and cleaning the control box. All now works perfectly. Also you saved me throwing away my very ancient transformer, and buying the wrong sort locally, when you explained that the output was 12 volts AC not DC. Perhaps not a lot of people know that! But no doubt new ones have it printed on them. Many thanks Michael ” |
| Michael N., Cranborne, Dorset |
| 05/12/2009 |
| “ Hello David, I just want to say that after following your instructions and a little bit of trial and error my Rayburn is burning better than it has ever done since I got it twelve years ago. I was so fed up of it last winter that I was on the planning to go back to a solid fuel one when I could afford to buy one. I switched it off in May and was using electricity until we had a power cut last week and I decided to give it a try myself and started from resetting the flow rates with your instructions. (I had an engineer at it working with your instructions last winter but it wasn't much better.) For the first time ever it is burning silently and invisibly and it even regulates, which it never did before. Thank you very much indeed for your help. I am really grateful to you. Best wishes, Mavis Petrie ” |
| Mavis Petrie, Aberdeen |
| 27/11/2009 |
| “ David You are true to your word and although I meant to get back to you when I checked in the morning the burner had retunred to a nice orange glow at the bottom by the wick and a blue glow throughout the rest of the burner! Thank you for your reasurance and help. Regards, David A. ” |
| David A, Lower Layham, Suffolk |
| 26/11/2009 |
| “ Hi Feed back from my aga order. I recently ordered some wicks and an aga service guide from your website. It was very informative and I successfully serviced and renewed the wick in my aga and it is now running smoothly........ just in time for christmas. I will definately be servicing my aga again, probably every 6 months as recommended. I've now had an aga for over 20 years and only wished I'd found your website sooner, I shall surely be a regular now..... Many thanks Liz ” |
| Liz V, Weston, Bath, Somerset |
| 17/11/2009 |
| “ Dear David,
Thank you for all your excellent instructions and advice. I have levelled the burner, adjusted the oil level, measured and adjusted the oil flow, and re-cleaned the sliding valve and controller. The Aga is now working perfectly. In the course of this work I found the feed pipe to the burner was level or even sloping slightly down towards the burner and this, I suspect, may have caused an airlock and caused the erratic burning previously. Having aligned the pipe and bled out some oil from the union, the burner is now operating perfectly in spite of the gale blowing outside! Many thanks again for your help and very thorough advice. I now know the whole system throughout. I am so pleased I came to you; the Aga has never been in better condition than now! Andrew ” |
| Andrew B., Chard, Somerset |
| 14/11/2009 |
| “ Dear David, Finally remembered to email you to say that we successfully serviced our Aga for the first time. Your instructions are very clear and my husband said it was stupidly easy! We're happy customers. Keep up the good work. Kind Regards, Judith ” |
| Judith K., Yeoford, Devon |
| 03/11/2009 |
| “ Dear David and Helen, Many thanks for the instructions, which were clear, concise and successfully demystified the dark blue hot box in the corner of our kitchen! Service easily completed [and extraordinarily satisfying it was too] and dinner party saved. Although I bought the replacement wick from our local AGA shop this time, that was due to urgency rather than anything else, and I can assure you that all future parts and advice will come from Somerset. With best wishes, John ” |
| John S., Oswaldkirk, N. Yorkshire |
| 24/10/2009 |
| “ Dear Dave A genuine thank you for your service manual which I purchased at the end of last week. Our boiler was losing heat over and my wife was panicking. She booked in a service company at vast expense. That was until I found your site and spoke to you. I persuaded her that I could do this. Anyway, having bought the manual, I set about servicing the Aga and found that the reservoir and valve were very coked up. Having clean it after a long period with drill bits and coat hangers etc., I was happy that the valve was clear. I put it all back together, still with my wife worrying the blockage was further up the pipe between the thermostat and tank. Anyway, waiting the 30 mins, put a match to it and it lit first time and went like a steam train. In the morning it was back to the right temperature and I am sitting here with a very satisfied grin and feeling a lot better off!! Will be in touch to buy my wicks in six months. My thanks again. Richard ” |
| Richard B., Headley Down, Hampshire |
| 13/10/2009 |
| “ Dear David, Many thanks. In the event it was the oil filter at the tank that needed replacing, but I have learnt a lot. Your instructions are brilliant and my aga is working much better now I service it myself. I have just seen the article about you in Country Living so you must have quite a cult following by now. Best wishes Fiona B. ” |
| Fiona B., Branston, Lincolnshire |
| 13/10/2009 |
| “ Dear Mr. Badham(David) Success. The Aga is working beautifully. Once I managed to unscrew the nuts it was plain sailing. Your instructions are superb. Thank you for helping me. Because I had problems undoing the nut I would just mention the way to undo it in your instructions. I like to think I am not the only stupid person, but then perhaps I am. Kind regards. Susan H. ” |
| Susan H,, Holt, Norfolk |
| 08/10/2009 |
| “ Hi David If you want to 'post' the below feedback, thats fine by me. David from Agadiyservice has really helped me to identify and replace the thermostat on my Aga, and then assisted me when i had a problem with the oil depth in the chamber. Without David i would have had to get a specialist in at some considerble cost. The parts were delivered quickly and David contacted me by phone when i needed further assistance. A big thankyou, as our kitchen is back to having that 'Aga feel' Mark ” |
| Mark S, Brighouse, West Yorkshire |
| 14/09/2009 |
| “ David, Many thanks for the prompt supply of the new wicks. I was reassured to see that the instructions for servicing the AGA confirmed the steps I had taken - plus a few very useful tips for next time. Even though I had already achieved a service unaided I feel that the information you provide is very well worth the money. I don't think the previous services had been as thorough as a service an owner undertakes - after all it's only a job for the engineer whereas it's a labour of love for the owner. Peter ” |
| Peter Snaith, Aldington, Kent |
| 09/09/2009 |
| “ Many thanks! Parts arrived promptly, instructions were very simple and easy to follow. I completed the whole process in under an hour and the Aga is running perfectly again. John Stamp ” |
| John Stamp, Whitby, North Yorkshire |
| 07/09/2009 |
| “ I would just like to say a big thank-you for offering this service. It's been very help full and the fast delivery on parts and feed back excellent. I inherited a AGA with a house we moved into and it hadn't run for 3 years. Got in-touch with our local aga shop who recommended a service technician but after he left 10 hrs later it had soot-ed up and went out. Got another Technician recommended same problem. So found your site and did it myself, and found that these so-called experts had missed/not done a few things. They hadn't cleaned all the parts properly and the oil flow rate was wrong on high flame not to mention that the chimney flue plate was wrongly aligned not creating the correct draw. It has now run for 2 weeks without a problem with a lovely blue flame, so I'm well pleased. Thanks again. Robert P. ” |
| Robert P., Magheralin, Armagh |
| 18/08/2009 |
| “ Dear David, Finished first DIY service. I took my time and the build up of solidified oil gunge was horrific, so it took about 2.5 hours. Next time it will be quicker! There's a lovely regular blue flame now, a slight oil smell, but it's going great guns. Thanks for the detailed instructions and the reassurance on the 'phone that our Aga was normal - just old! Mike B. ” |
| Mike B. Woodbury, Devon |
| 12/08/2009 |
| “ We inherited a temperamental oil (conversion) Aga that is over 25 years old. We used to call the local Aga service engineer out at least 3 times a year until we came across the Agadiyservice website. We're glad we did. My husband now services the Aga himself. Unfortunately we had a dody batch of oil that clogged our system up and is still in our tank. The only solution is to service the Aga every couple of months. We have literally saved hundreds of pounds this way. Apart from the servicing, we have on a few occasions e-mailed and telephoned the company with questions and requests for guidance. Their response has been almost immediate and always spot on in getting our Aga going again. Brilliant! Dr. Trudie Jennings ” |
| Dr. Trudie Jennings, Weardale, Co. Durham |
| 14/07/2009 |
| “ Hi David, Would just like to say thank you for the great instructions. My husband managed to service the aga in an hour and I am sure it will be quicker next time as the aga had not been serviced for nearly 2 years so a lot of time was spent getting all the carbon deposits off. He also found he needed an 11mm spanner instead of the 12mm (maybe something peculiar to our aga!). Would also like to say thank you for the super fast delivery of the Heldite. I am sure the aga will now be serviced regularly now we know how easy it is to do and such a money saver! Thanks once again for the great service you provide Alison and Carl Martin ” |
| Alison and Carl M, Yeovil, Somerset |
| 10/07/2009 |
| “ David Just a quick note to say thank you for your help both on the phone and by email in helping me track down the fault with my Aga. The heater control unit arrived the next day and was fitted in 5 minutes, giving us back thermostatic temperature control (which for some reason is more accurate than before as we can now adjust the thermostat to keep the temperature exactly on the black line which we couldn’t do before). In addition your service notes are superb. They have saved me three services to date that would other wise have cost £60 + vat each.. Kind regards George ” |
| George H., East Ayrshire |
| 03/07/2009 |
| “ Dear David, Thank you for your e-mail with additional tips. Aga now working in less than an hour from reading your instructions! The fuel line was solid with carbon residue. I am now happy to continue looking after the servicing and avoiding problems for the future. Ken ” |
| Ken R., Morpeth, Northumberland |
| 03/07/2009 |
| “ Hi, just to say we purchased your service instructions for the aga
service this morning, aga now put back together and relit!!!! My
husband Will is a farmer and used to doing servicing of our own
machinery but he said that your instructions were great and picked up
on some tips.
Many thanks again, will e-mail you if we are in need of spare
parts!!!!
The aga is just so wonderful, we have noticed as others have mentioned
that is seems to be coking up more quickly than a few years ago Many thanks Gill W. ” |
| Gill W., Moccas, Herefordshire |
| 22/05/2009 |
| “ Dear David It worked perfectly! The Aga is up and running great. My husband could not have done it without your brilliant instructions and photo's. These instructions are a real must for any Aga owner. I can't thank the Aga DIY Service enough. Thank again. Pauline L. ” |
| Pauline L. Little Bentley, Essex |
| 30/04/2009 |
| “ Hi I have finally got round to servicing our Rayburn after buying your guide and new wicks nearly 18 months ago. What a doddle, the whole job took about 15 minutes and the unit is working perfectly. I'm just brassed off with the amount of monet I have spent on servicing previously. More power to your elbow and many thanks. Stewart McG. ” |
| Stewart McG., Ludlow, Shropshire |
| 28/04/2009 |
| “ Dear David, As I have now come to expect the brilliant service that you give, the fire safety valve arrived safely this morning with the postman . The Aga is running better than ever since I installed it nine years ago. I have certainly learnt a huge amount in the last week or so! Very, very many thanks for all your help and advice and hopefully no more problems. All best wishes for the continued success of your buisness Yours faithfully Scott P. ” |
| Scott P., Athboy Co. Meath, Ireland |
| 28/04/2009 |
| “ Dear David Just a line to say that I have serviced the Aga today to your instructions and now think that it was not done properly by the so called ‘professionals’ the last time judging by the carbon build up. Your instructions were very clear and helpful and made the job a very easy one. Thankyou very much indeed Regards Peter, Leicestershire ” |
| Peter S., Loughborough, Leicestershire |
| 22/04/2009 |
| “ Thanks so much for the instructions. Our aga was performing very erratically before I followed them, and is now running perfectly once more. I found the instructions easy to follow and enjoyed doing the service, which really didn’t take long to do. Only problems I had were undoing a couple of the connections, and reluctantly had to enlist male help with this. However, that was due to over-tightening by the service engineer last time and don’t anticipate any problems in future. Will definitely be doing this DIY every 6 months now and I have very much impressed other aga-owning friends, who I have referred to your site. Hilary ” |
| Hilary O'S., Petworth, West Sussex |
| 04/04/2009 |
| “ Hi David, (RE: RAYBURN ROYALE)
Thank you very much for the instructions and wick received, read, acted on and used. I'm over the moon to have managed to service the rayburn myself - I've spent £250 a year over the last three years having this done for me (the routine was only once a year) and it's a very satisfying job to have done. Took me all day mind HOWEVER I'm sure if I do this twice a year I'll soon have got it down to the 35 minutes you mention in the instructions ;-) Your conversational approach gave me the confidence to take on a project I wouldn't normally have considered. It's wonderful to come across an internet business which manages to come across as individual and personal as yours. I'll wholeheartedly recommend you to anyone I come across who might be interested. Thank you again and I look forward to being in touch again to replace the wicks. With very best wishes, Kenna W. ” |
| Kenna W., Swindon, Wiltshire |
| 02/04/2009 |
| “ Dear David,
Many thanks for your prompt and friendly service. The instructions are very clear and reflect your practical experience judging from what we have found as AGA owners for over 30 years. Our last service cost over £100 so when our son sent a copy of the Country Life article we willingly paid to join you. Will report back after we service the AGA in about 5 months time - unless it goes out before then !
Many thanks once again. Your customers comments are very encouraging. Kind regards John P. ” |
| John P., Tunbridge Wells, Kent |
| 31/03/2009 |
| “ David,
As per our many conversation’s the AGA is back up and running, helps if you have the oil on, could have murdered the people who left me the note to flick the switch up.
However with your patience and my determination to service the old girl and get her up and running, we finally got there, it was by far the best £36 I have ever spent, I can now strip down the control box, adjust the oil depth, do a flow control test and bring the burner up to tip top condition, who needs engineers !! Once again many thanks for all your time on the phone (even at the weekend), get going on the book as will need to take it all apart and repair the boiler when we do the kitchen extension. Kind regards Darryl D. ” |
| Darryl D., Herstmonceux, East Sussex |
| 31/03/2009 |
| “ Dear David,
Apologies for not emailing sooner but just wanted to let you know that thanks to your helpful emails we have finally fixed the Aga! Have to say you were heaps more helpful than the people from the place where we bought the parts (also online). In future, we plan to buy anything we need from you guys. Thanks once again, Debbie W. ” |
| Debbie W., South Harting, Hants |
| 06/03/2009 |
| “ Dear Mr Badham Many thanks for your prompt shipment of new wicks and revealing paste. Thank you also for taking the time to give me such detailed advice on clearing the sediment from our float chamber and feed pipes. My foot pump worked fine using an air-bed adaptor and I was able to relight both the aga and our boiler by following similar principles. I pass your details on whenever appropriate. With kind regards Brent O-S, ” |
| Brent O-S, Andover, Hants |
| 04/03/2009 |
| “ David hi I am so grateful to you and your marvellous website. We really were on the verge of scrapping our Aga and replacing it with a new electric hob. Aga engineer after Aga engineer had let us down and had never really done the job properly. We calculated that in the first 8 years of owning the Aga ( we inherited from pervious owners) it cost us over £2000 in servicing and I doubt we had ever had a full years running out of it in all that time. I didn't really want to get rid of it because of the upheaval to the enitre kitchen decoration,but I couldn't see what else to do. Then I found your site. like many people here say, it was the best £35 I have ever spent. As you know I am not a DIY guy. I don't feel comfortable changing a plug. So my dad and I did it together (he's good at that sort of thing) but we couldn't have done it without your instructions. When eventually we cleaned it and unstuck the sticky valve, the Aga ran beautifully for five months. Last week it dropped in temperature enormously. My dad lives 200 miles away, so I decided to tackle it alone. It went like a dream. I am so proud of myself. It's been down for only a week (I was working away when the temperature dropped) and is now up and running beautifully. I thought it worth dropping you a note though to say that the elbow joint was like a coal face. Solid carbon. We cleared it completely five months ago and yesterday it was totally blocked. Thought it might be worth passing that on to you and your readers. Maybe this is due to a decline in the quality of oil, or dirt in my tank. We have, of course, been using it a lot over these very cold winter months. Any suggestions on anything we can do to prevent this build up in the elbow joint? Once again my thanks for all your help. I feel like you are an old friend, and I am so grateful. Best wishes, Geoff M. ” |
| Geoff M., Wootton Bassett, Wilts. |
| 01/03/2009 |
| “ Thank you very much for the clear step by step instructions.
I had initial reservations about the state of the supply pipe - solid carbon - how on earth did anything ever get through that! The drill was an essential part of breaking through those deposits.
Having had weeks of stop/start before the Aga finally failed, it lit up perfectly and has been running smoothly for the last three months. The previous service had only lasted 5 months!
Sight of the blocked supply pipe made me see red. I assumed that the last service engineer had not bothered to clean the pipe at all. However I learned from a Radio 4 programme on 20 Feb that European clean air directives have led to the removal of sulphur from kerosene resulting in a fuel that leaves a much higher carbon deposit. When I bought the Aga new 5 years ago it ran beautifully and did not get a service for 2 years. For the last two years it has needed six monthly services. With the likelihood of even more frequent servicing to compensate for modern kerosene it looks like my initial tiny investment in your brilliant instructions will continue to pay massive dividends, year after year. And, if those deposits are anything to go by, the free drill that you sent me will come in handy when my old drill wears away! I cannot praise you more highly! Michael ” |
| Michael C-G, Trowbridge, Wiltshire |
| 23/02/2009 |
| “ Your email below has languished in my inbox forever because I have been meaning and meaning to leave the most grateful feedback and I did not get round to it. Sorry. Really sorry. I am female. I am 60 years old. I followed your Aga DIY service instructions to the letter and it was the easiest job ever - only slightly yikes moment Ease the connector and horizontal pipe apart - took confidence to be quite purposeful about this! They seemed quite tight. Otherwise as every other grateful Aga DIY service person has said such an easy peasy job and your instructions just the very best value for money. Thank you. Di A. Lockerbie ” |
| Di A., Lockerbie, Dumfries & Galloway |
| 19/02/2009 |
| “ Dear David Thanks for all your help, the step by step photographic instructions and extra written advice certainly demystified the whole process. I always knew I could do this by myself, hooray, no more waiting for an engineer to turn up. Best wishes Bernadette ” |
| Bernadette N., Ashburton, Devon |
| 13/02/2009 |
| “ Dear David Just wanted to let you know that we got the old girl going and she's working better than ever. I think all she needed was a good service! Thank god your instructions were so simple and straightforward, foolproof in fact. A bloody good job too with the snow arriving the next day! Thanks again for all your help. Deborah ” |
| Deborah J., Tywyn, Gwynedd |
| 03/02/2009 |
| “ Hi there! Our Aga packed up during the last spell of cold weather; after some research and investigations we concluded that we had water in the oil line which had frozen and blocked the supply. Once thawed, we re-lit but it never really came back up to temperature and after a couple of weeks just went out completely. We stumbled across your website by accident whilst looking for inspiration and since we had only had a service (£120) just before Christmas, we decided to take advantage of your offer and buy the service manual from you. It looked like the water in the pipes and the subsequent temperature problems had quickly caused a build-up of gunk in the system, so we carried out a service (much quicker and more thoroughly than the Aga Service man, I might add) and within hours we were up and running again. We also removed some of the water and sludge from the bottom of the tank. Having done it once, we are now more than happy to service our Aga ourselves and would like to thank you for your website with all the hints and tips, as well as the valuable service manual - well worth the money. The written acknowledgement of our order was also a nice touch and it's great to know we can get our spares from you too. Good luck to you - you are going to make a lot of oil Aga owners very happy :) Debbie ” |
| Debbie P., Winchfield, Hampshire |
| 01/02/2009 |
| “ Hi David,
As many for your other customers have all ready testified I thank you for your prompt, accurate and detailed attention. Even a phone call for advice at 6.30 pm was given with no hint of trying to get yet another 'AGA' call off the phone. May I offer the following comments and request for help. 1.When setting the flow rate on the OCV could / will you describe the high flame screw and the low flame screw and fartherest and nearest away from the on/off lever ... not the oil inlet. I wasted about two hours as I took the 'point of the oil entry' as the end of the OCV as the end where the needle valve operates and not as it should be, the opposite end where the oil supply pipe is connected to the OCV. So I set the high flame rate of oil flow on the low flame screw and then could get the low flame screw to give me the high flame rate. 2 hours later having taken it all apart to work out why it was not working I realised my mistake. I know it was my silly mistake but describing the flame screws with reference to the on/off lever may prevent others repeating my error. 2. I have been servicing my AGA for the past 25 years every 6 months. I have, in the past, fire cemented over the plug that covers the oil well and I would say the service interval is extended by about 2 months. This advise was given to me by an AGA service man that I meet. I have never ground the two surfaces as you recommend and I have ground them this time but am getting some yellow flame if the high flame rate is too high. I can not get the oven temperature into the red area but the Aga is running very nicely with the temperature on the silver line. Have I done something wrong? Many Thanks for a very good service. Roger ” |
| Roger A. Bellbroughton, North Worcestershire. |
| 31/01/2009 |
| “ I bought these from you a few months back but today put them to the test.
They are excellent and very clear to follow. My Aga is now warming up again nicely.
One minor suggestion for an addition at Para 30/31
"Why not take advantage of the fact that your AGA is now cool to clean the ovens of any crumbs or charred material ? This can be done with a wire brush and the vacuum cleaner."
With thanks and regards Steve Tilley ” |
| Steve T., Barrow Gurney, Somerset |
| 21/01/2009 |
| “ Hi David,
Just a quick email of thanks - I now have a fully functioning Aga.
The instructions provided on the website together with your input via
email has proved to be invaluable. This has saved me the cost of an
expensive call out (which I have done many times previously) and also
avoided 1 week plus cooking with a microwave and eating takeaways
whilst waiting for a service engineer to attend. Problem turned out to
be a sticky chrome stem on top on the OCV - not something I would have
found without your advice.
I have also serviced the Aga to your instructions and seems to be
running much better than before, wife is happy and the kitchen is warm
again!
Once again many thanks for your help. I will definitely be spreading
the word amongst my Aga owing friends. Please feel free to post this on the comments section of your web site... Andrew Stamp ” |
| Andrew Stamp, Hebden Bridge, West Yorkshire |
| 14/01/2009 |
| “ Dear David,
Thanks for your e-mail and further suggestions to cure my aga, as you sugested I removed the plunging valve stem and cleaned the slit there was some gunge present, I also removed the filter and ran some oil through to prove I had good flow. I am pleased to report that my aga is working well now. Your instructions were clear and to be able to speak to someone with the knowledge of the problem is such a help. Once again thank you for your help. Dennis ” |
| Dennis F., Swanpool, Cornwall |
| 07/01/2009 |
| “ David hi Just to wish you a very happy new year for 2009 and to say a huge thank you for your help with the aga. I am happy (even though I am tempting fate by saying this) to report that the aga has now been running perfectly for the last three months. Many many thanks and all my best for 2009 Best wishes Geoff ” |
| Geoff M., Wootton Bassett, Wiltshire |
| 31/12/2008 |
| “ Just to say thanks for the information pack. On 27th December with no engineers
available and a houseful of guests about to arrive, your website was a great find. With no prior experience of AGA maintenance (having just inherited it when we bought the house) I was slightly nervy about taking it to bits. However the step by step and well illustrated guidance allowed me to carry out a very thorough service and get put the beast back in harness! Now running great and will stick a note up on the calendar to remind me to do the next service. Should save a few quid to put towards filling the oil tank too!
Thanks again and best wishes for 2009. Iain M. ” |
| Iain M., Inverness, Highland |
| 31/12/2008 |
| “ David, Just a note to thank you for your service and advice from your magnificent website. My cooker had been turned off since last year. We decided to switch it on the day before Christmas Eve in order to cook the turkey. The Aga lit no problem and we put the turkey in on Christmas Eve. After a couple of Hours we noticed that the Turkey wasn’t even starting to cook. We soon noticed that the temperature had dropped and the cooker eventually went out. Luckily we have an electric oven and normal service was resumed. After a few days I decided to find out why the Aga had gone out. I found your website and followed all your instructions. I soon realised that there was no way the Aga could function as there was that much carbon deposited on the crucible and the Oil inlet pipe. I cleaned all off as per your very clear instructions. I also replaced the wicks. I then removed the Hotplates from the cooker. I never seen as much soot in one place before. After hoovering all the soot, I reassembled and fitted the burner. To my amazement the cooker failed to light. I disconnected the oil pipe at the front of the cooker and the oil was not flowing. I went back to your instructions and read how to reset the fire valve. Without this very valuable piece of information, I would still be here scratching my head wondering what was wrong. The Aga lit first time and has been going better than ever. I would like to sincerely thank you for your help. Your product is first class and I recommend it highly. Best regards Kieran ” |
| Kieran Kennedy Co. Tyrone N. Ireland |
| 31/12/2008 |
| “ Aga Diy Service to the rescue again! Wednesday a.m. down on heat. Thursday running on low fire - turn it off. Friday out with the burner - serviced in August but a bit carboned up. Serviced it again but reluctant to re-light. Consult the site and check the oil flow - plenty going into the Control Box but barely 5cc/min out! Check the servicing instructions again and out with the spring loaded valve with the little slot. Lower end of the valve where the slot is was discoloured and a bit "cruddy". Possibly the result of a "water incident" three years ago. Clean up with metal polish ( Autosol as used for chrome lids) - poke through the slot with stiff paper and flush off with clean kerosene. Result a healthy 7cc/min and warm kitchen! Thank you & Happy Christmas. Angus ” |
| Angus S., Tenterden, Kent |
| 23/12/2008 |
| “ David , thank-you for the service manual and your help and advice, I can happily report that our AGA is now working correctly following my previous two attempts to get it going, the tips in the manual were of a great help especially the one with the drill bit which I believe cured the carbon problem. All of the spare parts fitted without a glitch and it is now working better than ever. As I could not get our normal service engineer out until Christmas Eve, carrying out the service myself has certainly saved my bacon! I found the procedure to be very straight-forward and easy to follow. I would recommend that you include a small section on checking the burner plate for levelness with the spirit level, the one you supplied was more than adequate. Many thanks and have a good Christmas, I shall certainly be buying further items from you in the future, if you should want to use these comments please feel free. Simon H. ” |
| Simon H. Magor, Monmouthshire |
| 22/12/2008 |
| “ Dear David, After an accident with our heavy kettle falling onto the on/off switch and shutting the aga down, we are now a delighted, warm family having successfully serviced our aga for the first time. Despite our wavering uncertainties about doing the job ourselves (and worried that I may have broken the switch), we were guided by your phone explanations and clear instructions from the website. A leap of faith when we re lit last night, no popping sounds or false starts, but a clear blue flame reassuring us that all was well and that we would enjoy a warm room for breakfast after six days! Money well spent and a smug feeling to boot. Many thanks, Naomi ” |
| Naomi P., St. Breward, Cornwall |
| 19/12/2008 |
| “ Hi David,
Just to say I successfully replaced the OCV on Saturday, it took about four
hours and I'm quite pleased with myself. The AGA is now working
better than it has in a while.
Thanks for all the help and info and of course for the fast delivery of the
new OCV etc.
Thanks again and a Merry Christmas and a prosperous New Year to you and your
family. Regards, Patrick ” |
| Patrick T., Ashford, Kent |
| 09/12/2008 |
| “ David all is well. The cat is happy and my wife can cook again. Brilliant service. I'm sure I'll be incontact again. Do you sell thermometer plates. The aluminium red and black panel that goes on the front. If so How much? May also buy one of those clothes dryers for christmas. Many thanks again. Mike ” |
| Mike J., Worcester |
| 08/12/2008 |
| “ Dear David Thank you so much for all the helpful information. The aga is now working again beautifully! Your £36 joining fee has been the best money I have spent in a long time. Your service has been next to none in the brief time we have been with you. I shall certainly be recommending you to all my aga owning friends – and I do have a few! My thanks and very best wishes Jane ” |
| Jane W., Chipping Norton, Oxon |
| 20/11/2008 |
| “ Hi David, Thanks for the swift response. Had to do an oil flow rate test in the end and this was less that your recommended value. Checked the OCV filter, it was clean. Checked the oil tank filter and it didn't look too good. I replaced this and re-checked flow rate and, surprise surprise, the flow rate was now within your guidelines. Re-lit the Aga and it is working superbly, and reached operating temperature within 6 hours. The last time I had the oil tank filled, it was a bit on the low side, so I guess some sludge was disturbed. The oil central heating boiler works on the same oil line and seems to be OK, but then again, maybe not. Anyway, it must have been 2 years since the Aga was serviced and it was a mess, all coked up etc. So a combination of factors seems to have contributed to the problems, all now resolved with your assistance. So, following your instructions I now have the cleanest, shinyest (and hottest) Aga in England. Six-monthly services from now on. Many thanks Aldo, Newton Abbot, Devon p.s. Best £36 quid I've spent for ages. ” |
| Aldo D-G., Newton Abbot, Devon |
| 19/11/2008 |
| “ Dear David, My wife and I moved in our new house in September, we lit the Aga and it ran for about 5 weeks very well, but then it started dropping in temperature over a week or so. We phoned the last person who had serviced it but they didn't return the call so, being a Professional Engineer and enjoying repairing mechanical things decided to go online to see if I could find a set of instructions or manuals for the Aga. I came across your website, paid and downloaded the instruction guide to servicing an Aga. I think I paid Saturday morning, received the password around lunchtime, and printed off the guide in the afternoon. I had all the necessary tools and consumables to hand so decided to try it on Sunday morning. Switch off the Aga Saturday night, had a cold breakfast! on Sunday morning, and set about servicing it. Well, 1hr 15mins later she was back together. As most people find the burner was completely carboned up, scraped it all away and cleared the oil passages with an appropriately sized drill and reassembled with the old wicks. Allowed the oil to flow for half an hour or so and it re-lit instantly. My wife cooked the Sunday roast that afternoon on it for supper time ! The heat came back that quickly. It has run faultlessly for a week so far so fingers crossed. I think the next service in 6 months time will need new wicks, but at least I can plan for it now. Many thanks for publishing this information, an easy to follow and clear set of instructions, that will now save me £150-£200 a year in service bills ! Regards, David P. ” |
| David P., East Haddon, Northants |
| 16/11/2008 |
| “ David I just wanted to let you know how successful our 1st Aga service has been thanks to your instructions.I have to admit that although I'd read how straightforward everything was I'd kept putting it off but I needn't have worried. The step by step instructions were faultless.Every picture looked exactly like it did on the Aga and most importantly everything went back together again afterwards.There was a huge satisfaction in seeing the new wick light first time and the Aga come back to life. Before service the Aga was running at 4.5 on the thermostat and not reaching full temperature.It is now set on just over 3 and running perfectly. Thank you for saving us a fortune in servicing bills and also giving me the confidence to tackle something I would never have thought of doing before.The knowledge of knowing that you've done the job properly is priceless. Regards Bob Ch. ” |
| Bob C., Osmotherley, Cumbria |
| 15/11/2008 |
| “ Hi David Finally got the AGA going, It was the bent pipe that was not level, slight adjustment and I was away, working perfectly., (even my Wife was impressed) Thank You for the help by phone much appreciated, I can now service my Aga confidently every time, now I have completed the task once, it is relatively simple, David articulates the resolve to the problem simply, its great to know you have an expert to talk you through if needed. I recomend this service they are 1st class, instructions are simple and easy with detailed photos. The feedback to improve it further is making sure the oil feed pipe is straight and everything is level, well worth a second check. Part of the maintenance kit I would include is a thin wire brush type attachment for your drill, to really get the elbow joint and casting hole really clean. Thanks again. Jim ” |
| Jim P., Stanhope, Co Durham |
| 07/11/2008 |
| “ David Just a quick email to thank you for your assistance and assurance that fixing my cooling AGA is within my ability (and if not, that you'd be there to help). Following purchasing your instructions on service an AGA it showed me how the AGA worked (or didn't in my case) and all became clear; it was like someone switching on the light. Your instructions were clear, concise and explained exactly how things worked and showed me what I was missing with my previous attempt of servicing my AGA (a previous person had cemented the crucible lid!). I happy to now report the AGA is now operating at the correct temperature and I can put away my tools, for another 6 months any way! I now have two happy dogs who have taken their places in front of the AGA. Steve ” |
| Steve C., West Melbury, Dorset |
| 06/11/2008 |
| “ Dear David, Unfortunately the eloquence of Quintin Hogg evades me shame really as I would have loved to write a letter like he did. As a 'careful' AGA owner ( as we all have now become) finding your company/ website has been for me the finest thing since sliced bread, I now know that I have been correctly servicing the 'beast' for the last 18 years, but when a low temperature fault reared its ugly head being able to speak to yourself was very reassuring, and your immediate dispatch of the oil control valve, the offending part, was an overnight delivery revelation, it took me 5 hours to sort out, mostly taken up with getting the high fire flow rate correct, but subject to tonight’s roast it looks like its behaving better than ever before , which makes me think it was never set up correctly in the first place. Anyone who has to change the control box should take your advice, keep calm, get rid of everyone in the house and concentrate on the job in hand , it was well worth it. Very many thanks. Graham ” |
| Graham W, , Ormskirk, Lancashire |
| 03/11/2008 |
| “ Hi, Just carried out my first DIY service 4 weeks ago following your instructuons whilst the aga was shut down for the 'summer'! Fired it up yesterday and it's now running beautrifully. It was a most enjoyable experience because I could understand how it worked and how simple it was to do. Thank you indeed. Regards, Paul S. ” |
| Paul S., Lambourn, Berkshire |
| 15/09/2008 |
| “ Just to say did my very first AGA service this morning, and following your instructions to the letter was an absolute success (you really do need the 30 mins coffee break !! Obviously not been serviced for some time.
Lit first time and all done in 1.5 hours (including the coffee).
Many thanks for the clear and easy to follow instructions, the membership has more than paid for itself in the first service ! Best regards Mike T. ” |
| Mike T., Ilminster, Somerset |
| 06/09/2008 |
| “ I would like to congratulate you on the excellent instructions and advice
that you supplied for servicing my AGA. The parts I ordered arrived the next
day and were exactly right for the job. The instructions were detailed easy
to follow and allowed me to carry out the service without difficulty - it
lit first time and your instructions even covered the "popping" which could
have caused concern. Your friendly and helpful approach to questions on the
telephone was also very much appreciated. I will not hesitate to continue
to service our AGA myself - at least that way I know it has been done
correctly. I will not hesitate to recommend your company to anybody I come
across with an AGA. Guy C. ” |
| Guy Ch., Cryake, York |
| 06/09/2008 |
| “ Dear David You asked for feedback and I can’t believe that it was so easy. Took an hour for a really big clean of the Aga and the service. Kicking myself that I have wasted so much money on servicing over the 6 years that we have had the Aga. Best wishes Richard ” |
| Richard S., Shapwick, Somerset |
| 05/09/2008 |
| “ I have now successfully serviced my AGA with your instruction for three or four years. A neighbour asked me to sort out a friends AGA that had been badly serviced and they commented on my exceptional attention to detail when sorting their AGA out. I said it’s thanks to the AGA club approach that pervades at AGAdiyservice. I refused payment and accepted a signed copy of the author’s soon to be published book on Welsh houses. I suggested if he keeps writing books I’ll service it for him!!!! Regards, Graham ” |
| Graham O., Borth, Ceredigion |
| 01/09/2008 |
| “ David, Just sending you a quick message to say a big thank you for all the time and help you have given in getting our Aga up and running again. The replacement transformer arrived very promptly on Saturday morning and by Saturday evening we were back up and cooking again. I do feel that I have learnt a lot throughout the process but it has been really helpful to call and confirm things with you along the way. Kind Regards Steve ” |
| Steve D., North Carlton, Lincs |
| 18/08/2008 |
| “ David Your reply is more thorough than I could have hoped for - I will definitely be recommending your website to others. Thanks you, and I'll let you know how I get on. The Aga was switched off last night, so now I can get into action and hope for a good result! Thanks again. Toby ” |
| T.S. Crediton, Devon |
| 19/07/2008 |
| “ Old Glory is now back alight! Thank You! Tracey ” |
| Tracey T-J, Great Hucklow, Derbyshire |
| 02/07/2008 |
| “ David, Just a note to thank you for your comprehensive and invaluable help. The new control unit was installed with minimal fuss and after carefully checking the oil level in the burner the Aga was lit, reaching operating temperature with unprecedented speed which rather confirmed my suspicions that the old unit had been slowly failing for a while. Keep up the good work. Best regards, Marcus ” |
| Marcus W., Sittingbourne, Kent |
| 09/06/2008 |
| “ Thank you again David for a good diagnostic tip which isolated the problem to the electrics. Once I was sure that that was the problem I took the cover off the thermostat to find some an ancient (pre-plastic era) flex which had just rotted away. I spliced a new piece in and all is well. Regards, Marcus ” |
| Marcus W., Sittingbourne, Kent |
| 20/05/2008 |
| “ David I contacted you this morning and joined your scheme mainly because when I relit my AGA last night after a wick change and service, I was having trouble keeping it alight, which prompted me to phone and speak to you this morning. Many thanks for your follow up email and advice. I have checked and slightly adjusted the oil levels and relit the burner. It now seems to have settled down and is vaporising nicely so I hope that all is now well. Chris ” |
| Chris H., Axminster, Devon |
| 12/05/2008 |
| “ Dear David, Many, many thanks for your 'service'.... Ordered on Friday, wicks and drill arrived Saturday!! Excellent.... Instructions, first class... Given that we had our Aga 'professionally serviced' for the last 5 years, (last 'service' 6 months ago), I could not believe the amount of hardened soot which was in there! Thanks to you I now feel it's had a proper job done, and I did it myself!! It lit first time no problems, and flame stabalised very quickly indeed.. If the 'professional' had not let us down, AGAIN, we would still be paying £130 a time!! Once again, many thanks.... John ” |
| John B., Nantwich, Cheshire |
| 30/04/2008 |
| “ Dear Agaman Just a note to say that the service information was clear and easy to use and everthing worked like clockwork. My wife has insisted that I undertake all future servicing as it is predictable and cost effective. Well done for a good service. Regards Andy S ” |
| Andy S., Saffron Walden, Essex |
| 09/04/2008 |
| “ David, I feel like I’ve met a new best friend. No more grovelling for service engineers who never reply (unless it’s mid-summer of course), and no more parting with £90 a visit, for a job half done. If any ladies out there doubt they could do this they need not worry. I’m built like a sparrow. They just need a bit of determination and a soft kneeler! So, many,many thanks. What a fabulous website, and just about the best £30 I’ve ever spent. I ended my day feeling very pleased with myself, although smelling vaguely of domestic heating oil!! I can’t remember the oil burning so uniformly before - and no popping noises. Best wishes and I’ll be ordering wicks in six months! ” |
| Julie O. Debenham, Suffolk |
| 07/04/2008 |
| “ I can't thank David enough for all his help and support over the last few days. I have been servicing my AGA for a number of years ... I started after my AGA service man retired .... I wish there had been this website then as I didn't really know what I was doing and it was trial and error .... Anyway the other day my AGA temperature dropped in heat .... not by a lot but enough to make things difficult. I was told that the AGA service man would charge me £70 for the first half hour and £35 for every half hour after that. So I decided to email David and find out if whether he could help me if I joined up ..... I got a long letter back with things to try but more than that, he suggested I phone him and he talked me through different procedures .... His directions were very clear and he was calm and reassuring ..... Anyway I am delighted to say that in spite of the snow outside .... my kitchen is once again warm and welcoming .... thanks to my AGA and David ... ” |
| Lindy S., Beaulieu, Hampshire |
| 06/04/2008 |
| “ Many thanks for the reply.
Using your helpful instructions I have managed to get the Aga back up to its correct temperature, something two visits in a week by engineers from Hoad and Taylor were not able to do. Aside from feeling pretty pleased with myself it has also saved me a massive amount of disruption in having to take a third day off for yet another engineer visit. For me, the fee for your information has been more than worth it. Thanks Ken ” |
| Ken T., Woodcutts, Dorset |
| 04/04/2008 |
| “ Dear David, I can finally report that the aga is running better than ever. The seepage has stopped, the flame is a much better blue, and the kitchen is thankfully free of fumes. Temperature wise, it seems to be performing better than it has in a long time. Many thanks for all of your help throughout. Your calm manner was very reassuring to this novice and I now look forward to the next service with confidence. Best wishes Richard ” |
| Richard E. , Compton Dando, Bristol |
| 04/04/2008 |
| “ Dear Aga DIY, I got fed up with my Aga service engineer not returning calls, and in my Internet search to find out what was wrong with my Aga, came across your site. I subscribed and ordered wicks, but being as it was Easter weekend knew they wouldn't be a post delivery for a couple of days. Decided to go ahead and do the service, if the old wicks were serviceable I'd replace them, otherwise I'd wait for the new ones. Doing the service from your instructions was a breeze, the old wicks were just about OK, so re-assembled and re-lit. Aga is now burning as well if not better than it has for years, very quiet with a perfect blue flame, thanks. ” |
| Robert S., Hungerford, Berkshire |
| 27/03/2008 |
| “ Package arrived OK, followed instructions, it works better now than before. I cannot believe how easy it is, I certainly will not be stitched up by calling an engineer out again. Many Thanks Jon V. ” |
| Jon V. Grantown-on-Spey, Moray |
| 27/03/2008 |
| “ Dear David, many thanks for your friendly and helpful advice. We have owned our Aga for about ten years and have had it serviced every six months since. You can imagine the cost. This time, luckily as it transpires, the engineer was on holiday when the aga decided to cool. Fortunately a friend who recently subscribed to your "club" suggested I do it myself. I contacted you and the mysteries of the Aga were explained in terms so simple that I felt confident about tackling the job myself. My only worry was the weight of the barrel as I am severely restricted in what I can lift, this problem was overcome by the purchase of the Barrel Winch. The Aga is now working beautifully, at least as well as when the professionals did it!! We now have a happy wife, happy labrador, warm kitchen and a generally good feeling that a job well done provides. I hope the Aga goes on for its second 55 years now. Incidentally the winch is now available for hire from www.hirecentres.com for those need lifting help. Many thanks and kind regards, Simon Jones ” |
| Simon J. Breedon on the Hill, Derbyshire |
| 27/03/2008 |
| “ "I found the instructions precise as well as informative in the whole service process. I had completed the task in well under the hour. AgaDIYservice were very helpful in identifying and rectifying further issues with my particular Aga which is now working normally. Thankyou." Regards Andrew ” |
| Andrew T., Matlock Moor, Derbyshire |
| 25/02/2008 |
| “ Thankyou for providing an excellent product.
I am very sceptical of buying things from the internet, especially when things appear too good to be true. I moved to this in the summer just gone, six months ago. We bought the house from a couple who had lived here for just one and a half years, and had not had the Aga serviced in that time. I am assuming that the people who sold to them felt reluctant to pay for a service while in the process of selling. Therefore i would predict that the Aga had not been serviced for up too two and a half years, and i was beginning to wonder why it was'nt cooking my tea too well!! Looking into the matter it became apparent the service should be done six monthly. This explained a lot. The cost of a service by a company seemed way too expensive, especially twice a year! You have provided a solution at a fraction of the cost and a small ammount of my time. I have learned something new and interesting and my Aga now cooks perfectly! Some advice for people thinking of buying your product: a) Go ahead with confidence b) You need no prior knowledge of an Aga c) Do not under any surcumstances tell your wife how simple (with the provided information) servicing your Aga is. This will then give you, every six months, what i am going to call an Aga Day. One hour of effort and the rest of the day to your self, but only if you don't let on how easy it is. Thanks again. Mr Davies. 28/01/08 ” |
| Carwyn D., York, N Yorkshire |
| 29/01/2008 |
| “ Dear David Just to let you know that, yesterday, we did our first Aga service with your instructions. It was very easy - took about an hour and half, and that was because my husband was determined to get all the soot out! We think we did a more thorough job than the previous service which cost us well over £100. Your instructions are brilliant and very clear, and your delivery of the wicks was very speedy. Whilst he did the service, I took the opportunity to deep clean the Aga, also using your helpful tips. We now have a sparkling, efficient running Aga, and will feel confident about servicing the Aga ourselves in the future. Thank you so much. Pippa and Pieter G. ” |
| Pippa G., Godalming, Surrey |
| 27/01/2008 |
| “ Dear David, I was delighted to receive the new Aga wicks & Heldite on Saturday morning, having only placed the order on Friday lunchtime. Brilliant service! The Aga service was trouble-free on Saturday morning too, thanks to your instructions. Many thanks & regards Jon G. ” |
| Jonathan G., Winchester, Hampshire |
| 07/01/2008 |
| “ My partner ordered the instructions for me as the aga was losing heat, when she got home it had lost heat totally and was out! Must be psychic! Surprise surprise my job last night was to service the aga. The whole task took about an hour, left it to stand for an hour and lit. Even with the old wick in it works perfectly and temperature spot on this morning. Thanks ever so much for such great help. Kind regards, Graham H ” |
| Graham H., Spalding, Lincs |
| 04/01/2008 |
| “ I had watched the engineer service our Aga in the past and realised that it
was not difficult. However, having your instructions to hand gave me the
added confidence to do the job myself. It was indeed straightforward and
well within the capabilities of any practical person. My wife even feels
confident to carry out a service herself, if need be, and she is certainly
not mechanically inclined. Furthermore, after just one service we have more than covered the cost of your advice when compared to the usual service charges. Thank you and best regards, Joe G. ” |
| Joe G, Matlock, Derbyshire |
| 31/12/2007 |
| “ Dear Mr Badham Firstly thank you for ringing late in the evening and patiently working through how to kill our dragon. The next morning, yesterday, I sat down on the kitchen floor and carried out every check: following the script without taking any short cuts. Needless to say after lighting the burner the Aga is quietly getting on with keeping the house alive. Thank you not just for the excellent set of instructions but most importantly for demystifying the whole process and giving me confidence. We would be happy for you to add us to your feedback, should you wish. Again thanks from a very happy and satisfied customer, Peter K-H, Guestling ” |
| Peter K-H, Guestling, East Sussex |
| 29/12/2007 |
| “ AGA going on full bore, thank you so much. I have learnt so much, thrown away the cement etc. Happy Christmas ( what about oil fired boilers - I have three?) Yours, Anthony H. ” |
| Anthony H., Scaniport, Inverness |
| 24/12/2007 |
| “ David - my feedback, for addition to your site.
Our Aga started to lose heat at the weekend, 2 months after its last
service. Certainly a worry a week before Christmas and bad enough trying to
get an engineer at the best of times. I was sceptical, but after reading the
comments, thought I would give it a go, especially given that one of the
comments was from someone nearby in Allendale - kind of felt a bit more
real!
Within 5 minutes of my Paypal payment, the password arrived. I also ordered
a wick, but eagerly proceeded, hoping the old one was OK.
The old wick was OK and there was a lot of carbon about. I cleaned
everything and lit up. Next morning - half heat and a yellow popping flame
(feeling worried now).
Then I called the help line, spoke to David who diagnosed the problem
immediatly - Carbon on crucible lid preventing a good seal. He also followed
up with a comprehensive e-mail of further suggestions if this failed. I
cleaned the lid by putting the handle into a drill chuck ( had a similar
effect as a lathe when spinning). I cleaned it with Emery paper and wire
wool - clearly this had not been done for a very long time. I also adjusted
the height of the burner which I found to be quite away out when checked
with my spirit level. I relit and it worked just fine with a far healthier
blue flame than before. I actually feel that by using these instructions and the subsequent support, that my AGA received far more than a professional service. I will continue to service my AGA in the future with confidence. Philip K.Ninebanks, Northumberland ” |
| Philip K., Ninebanks, Northumberland |
| 19/12/2007 |
| “ I have to say that could possibly be the best £35 we've spent! The email with the password came through within 5 minutes, and the wicks arrived the next day, with a friendly handwritten note (nice touch). The instructions are so clear and easy to follow - it took me and my husband 30 minutes to do the full service, and the most difficult bit was undoing the slightly stiff connectors! I have to say I was slightly sceptical - you never know how genuine the 'satisfied customer comments' are. Believe me, they are genuine! We have saved £60 straight away and nearly £100 every time we do the service ourselves in future. What a bargain. Must also mention the huge sense of satisfaction at doing the service ourselves and sorting out our rapidly-cooling Aga - it is now running at the right temperature, but we have had to set the dial lower! Thanks very much for a tremendous service! Stephanie & Mark F, Leicestershire ” |
| Stephanie & Mark F., South Croxton, Leics |
| 06/12/2007 |
| “ Dear David I have just completed my first service of our Aga using your brilliant instructions, it couldn't have been any easier. I followed your clear and illustrated guide and found everything was detailed and easy to follow and I have now saved 80 pounds by not using the Aga service department, even after paying for your instructions. I would like to thank you for providing us Aga owners with the opportunity to service our own in complete confidence. Regards Ron ” |
| Ron S. Hanbury, Worcestershire |
| 29/11/2007 |
| “ Dear David, I apologise for the time taken to update you when your response to my request for assistance was by return. However I am pleased to report that your advice was invaluable in systematically tracing the fault to the heater unit, it would appear that the arm had become bent during recent kitchen replacement works. The Aga now runs without sooting up, a nice blue flame, albeit it appears to take longer to fire back up following reaching the desired temperature, I guess this is due to the "hammer" arm having been bent and not back in its original position. I may need to replace the heater unit if fine tuning cannot be achieved, but for now I am happy and relieved that with your assistance we have heating and once again have hot food! Regards cw ” |
| Clive W. St. Clears, Carmarthenshire |
| 27/11/2007 |
| “ I just wanted to agree with all the feedback! Our aga started to lose heat last week and I couldn’t get hold of our usual service chap, I spoke to my sister and she recommended your site. I downloaded the instructions and the wicks arrived the next day, my husband was so keen to get started that he did the service on his birthday and he is very pleased with himself that it is working more efficiently than before. So not only money saved but personal satisfaction of a job well done yourself. Thank you! Best wishes, Fay ” |
| Fay M., Ashburnham, East Sussex |
| 23/11/2007 |
| “ Dear AGA DIY Service
Servicing process went very smoothly - full performance miraculously restored - wife very impressed! With thanks Alex C ” |
| Alex C., Ashbourne, Derbyshire |
| 13/11/2007 |
| “ Hello, Some weeks ago I subscribed to your aga service and at last, and rather belatedly (sorry) here is my feedback. I decided to have a go with your instructions after being totally let down by the engineer who usually serviced my aga – for some reason he just seemed to lose interest in my business and despite many attempts I was unable to find another engineer before the winter. Following my purchase via the internet, the site access was immediately available (good start) and the ordered wick arrived within a couple of days complete with a personal ‘good luck’ message which was a really great touch. The instructions were a piece of cake and within an hour I was up and running despite the aga having been out of service for the best part of 18 months. It is now performing way better than ever before and I am able to keep it at the absolute lowest level on the temperature gauge. I get loads more ‘miles per litre’ than at any time in the last five years and also have the satisfaction of doing it myself for half the price of the usual service. A great site which really does what it says on the tin and providing you have the confidence to have a go I would say that virtually anyone would be able to successfully complete a service. Thanks for a great product Dave ” |
| David, Mattishall, Norfolk |
| 05/11/2007 |
| “ "David helped identify my aga problems quickly (blocked oil filter + faulty OCV) and then sent the appropriate parts to correct the problem immediately saving me considerable time and cost with an Aga retailer. Davids depth of aga knowledge is outstanding (and Ive been servicing my oil aga for 10 years) and his rapid response to emails helped me diagnose and fix a serious problem within a few days myself. He even has the right parts available immediately at a competitive price...many thanks. Stewart in Hampshire (another satisfied customer)." ” |
| Stewart W. Rake, Hampshire |
| 31/10/2007 |
| “ Thank You for sending the drill bit so quickly. My husband serviced the Aga
this afternoon, and the whole operation went very smoothly, and to plan.
Amazing! It is now warming up nicely. Everything is as described on the
website, and I wish we had known about you 5 years ago. Looking forward to
doing the next one! Thanks a lot, Tracey T J ” |
| Tracey T J, Great Hucklow |
| 27/10/2007 |
| “ Dear David Many thanks for the excellent advice you gave over the telephone recently and for the swift despatch of a new oil control box. My Aga is now running better than at anytime in the past few years! For anyone unsure whether to purchase Agadiyservice don’t hesitate, you only need a little common sense and a basic ability to handle a few simple tools. Best regards Barry M – Ashford, Kent. ” |
| Barry M., Ashford |
| 25/10/2007 |
| “ Hello, I have got around to giving my feedback at last. I was very undecided about paying for the service you offered but eventually convinced myself to take the plunge. I'm so glad I did! The aga servicing instructions are very easy to follow and will continue saving me a considerable amount of money over the coming years. Alas, I was having problems with a decreased temperature and the service did not solve it. You then sent me a comprehensive email with possible problems and solutions listed and (after a friendly phone call) I eventually traced the cause back to a clogged filter on the oil tank. Your help has given me a much greater understanding of my aga and has saved me a great deal of money. If anyone else is unsure about the initial cost, go ahead, it's well worth it. Many thanks for all the help, Daniel ” |
| Daniel G., Chacewater, Truro |
| 15/10/2007 |
| “ Hi,
Thanks for the instructions. I found them very easy to follow and the aga
was serviced and up and running again in a few hours. I've had the aga for a
couple of years and haven't known anything about it other than how to turn
it off. I didn't even know how to relight it, so it's great to feel I can
service it, relight it and save a few ££. Thanks, Alex ” |
| Alex G. Anstey, Leics |
| 05/10/2007 |
| “ Better instructions than we got from the installers of our aga - really useful and simple to use. User tips also useful. Thanks, Sue ” |
| Sue P-E, Wetherby |
| 02/10/2007 |
| “ Dear David,
Thank you very much for the wicks you kindly sent me. I am very glad that Erik has subscribed as well. He had the same revelatory experience as me, finding that we could, with your clear instructions, service our own agas. Though, I'm not sure what we will find to talk about now that we can't moan about the cost and quality of aga service engineers. I really appreciated your straightforward, clear, helpful and successful instructions, but was still amazed that I was able to do it. It was very re-assuring to be able to talk to you on the 'phone and the FAQs section was also very useful and gave me a better understanding of how the aga works. The best thing is knowing that I can relax if I see the temperature starting to drop 3 days before Christmas, as I now have the power to service. Many thanks and best wishes, Rory D. ” |
| Rory D. , Aylesbury |
| 02/10/2007 |
| “ Thank you so much for taking the time to help me with my problems yesterday.
I replaced my oil tank due to it splitting over two weeks ago & have been
trying to get the Aga working since then. After carrying out the advice you
gave me it was running within three hours. It now works just as Aga
intended!
Once again thank you. Kind regards. Andrew. ” |
| Andrew B. Sussex |
| 28/09/2007 |
| “ Dear David, Ordered your Aga service instruction manual back in February 07 and have now successfully completed 2 services and saved over £200.00. Your instructions are so easy to follow and I would thoroughly recommend them to others. Thanks, Paul Hertfordshire ” |
| Paul L. |
| 18/08/2007 |
| “ Dear David Badham I signed up with your Aga DIY Services last Monday and spoke to you on the telephone a few days after that, asking your advice about fumes and smell blowing back into the kitchen. I want to thank you for the clarity of your service instructions. Although I have been doing my own routine servicing for about twenty-five years I was very glad to see these and to have confirmation that I had more or less being doing the right thing. But more than this, thank you for your advice over the telephone. You were quite right about a blocked flue. It was not straightforward to clear it since there is an angle that is too sharp for my rods. But I improvised something and cleared a lot of soot. Seems to be fine now. With best wishes, John H ” |
| John H, Buckfastleigh |
| 13/06/2007 |
| “ David Just a quick note to say thank you for your help both on the phone and by email in helping me track down the fault with my Aga. The heater control unit arrived the next day and was fitted in 5 minutes, giving us back thermostatic temperature control (which for some reason is more accurate than before as we can now adjust the thermostat to keep the temperature exactly on the black line which we couldn’t do before). In addition your service notes are superb. They have saved me three services to date that would other wise have cost £60 + vat each.. Kind regards ” |
| George H. East Ayreshire |
| 29/05/2007 |
| “ Your instructions are brilliant, the pictures really helped. Did my first service last week, AGA had been running cool for some time, but I was reluctant to fork out £100 approx for "official "service. Changed the wick and cleaned out the gunge. This helped a little with the heat, but still not right. Found out that my oil flow was insufficient, so after studying your bit on the control valve I found that my problem was a sticky control valve. Manually moved it over its travel a few times and now it is freed up. AGA is now running beautifully. Stephen C. Co. Antrim ” |
| Stephen C. County Antrim |
| 01/05/2007 |
| “ Thank you for your email re the service instructions.
Aga is now running perfectly thanks to the advice provided. It turned out that the problem was the elbow joint under the burner was still clogged and this was cleared when I drilled it out. Prior to this the fuel had been getting through when on full setting but was so restricted that as soon as the regulator was turned down the fuel couldn't get through and the Aga went out. My situation had been complicated because we hadn't set up the Aga properly when we refitted the kitchen and the fuel reservoir was too high. The instructions on your site and the telephone and email advice you provided allowed me to set up the Aga properly, service it fully and now it is working more efficiently than it ever has. I am now totally confident that the next service will be very straight forward. Thanks again, we will certainly recommend the Aga DIY Service to friends. ” |
| Jill & Steve S. Aylesbeare |
| 27/04/2007 |
| “ Thank you so much for your excellent service.I downloaded your instructions and within 24 hours my Aga was running perfectly. We live on a farm and rely on the Aga at lambing time to revive poorly lambs. When it decided to go 'cold' last week I wondered how long I would have to wait for a service engineer to come and fix it. Last time it was about 3 weeks. However, by following your easy to use instructions it is now working perfectly. I also received the new wicks within 48 hours. Thank you for an excellent service. Joan R. Alston ” |
| Joan R. Cumbria |
| 27/03/2007 |
| “ Registered on the Tuesday – the wick arrived on the Wednesday. I handed it to my husband and with out much effort on my part – he was able to give the aga probably the best and most thorough service it has ever had!! All back up and running in just over an hour. He is so pleased with himself, thanks to you. Thank you,Paula McA. ” |
| Paula McA., Great Kimble |
| 24/03/2007 |
| “ I followed your instructions, and after a quick T/C for clarification, ("what's a crucible") the service was completed in approx 80 minutes. I relit it and Hey Presto, it was fully operational again. I used to say "Give me a guitar, mandolin, piano and i'll play you a tune... anything mechanical... forget it!" Now, I can confidently reach for the overalls, strike a macho pose AND save myself a few Euro into the bargain!! Give a man a fish & he'll eat for a day... teach a man to fish & he'll never go hungry. Many thanks. Peter, Co. Mayo, Ireland ” |
| Peter D. Co Mayo |
| 16/03/2007 |
| “ Just wanted to say thanks for enabling me to successfully service our Aga after it started falling in temperature. Your advice was spot-on! ” |
| Matthew B., Pontefract |
| 14/02/2007 |
| “ Hi David You said that you thrive on feedback so I thought I would give you mine. Having done my Aga, which gives one a surprising sense of self satisfaction, I have suddenly become very popular with my Aga owning friends. Just last evening I helped a pal out by servicing his as he couldn't get an "official" service agent for a week. So Aga servicing; how to win friends and influence people. Many thanks for your knowledge ” |
| Jeremy J. , Kineton |
| 13/02/2007 |
| “ I think the website is very good- but having an interested and informed telephone respondent makes the service absolutely first class. I would be interested to know more about the control unit / accessing and cleaning the filter in it....and due to my experience with the fire valve I think that it would be good to have something about that.... Well done ” |
| Nicholas H |
| 27/01/2007 |
| “ I had a common problem with reconditioned AGA installations - a shoddy installer who spent no time with the careful set up that an AGA needs to run well. I have serviced my own AGAs for years, but expert advice from David at Agadiyservice gave me the confidence to check all aspects of the set up, including flow rates, control valve height, filter checks etc. I found 2 problem areas, corrected them and now have a lot more understanding of these simple but temperamental machines. Now instead of running short of heat on maximum setting I have it balanced and burning with a true blue flame. Its great to meet a true enthusiast who encourages others to look after their AGAs properly, with the added bonus of saving the ever increasing cost of service engineers. ” |
| Tim & Pamela M, York |
| 19/01/2007 |
| “ Our 4 oven Aga had started to go out for no reason and I was about to call our regular engineer when I remembered your site. Your instructions were spot on and I was amazed when I took the burner out to find the pipe, connection and bowl at the bottom of the burner full of carbon. The service took 40 minutes, was easy and now our Aga has performed beautifully ever since. We had it serviced once or twice a year (costing between £80 and £100) so this is the best money I have spent for a long time. Do you know how to service oil fired central heating boilers? Many thanks for great instructions. ” |
| Rob W. Saffron Walden |
| 19/01/2007 |
| “ I accessed the instructions at the weekend, and was so enthused by them and by your e-mail yesterday that I set to there and then! It might be worth pointing out that rather than disconnect the pipework and draining the oil from the burner after doing the depth-of-oil-check, it's far less messy to lift the hotplate off and assemble the perforated concentric rings and top plate from above. These are very minor points - overall your instructions are excellent and your willingness to give advice via e-mail, even at weekends, makes the whole thing very good value for £35 ” |
| John K, Alcester |
| 16/01/2007 |
| “ Your maintenance instructions are great, I had no trouble in following them, and having carefully not touched the themostat setting, I had to reset it appreciably lower after "my" maintenance efforts! The only additional tool I needed was a 3/4" spanner for the junction onto the burner bowl. ” |
| Bill W, Dumfries |
| 16/01/2007 |
| “ Dear Rayburndiyservice Thanks for great instructions as I have recently carried out very succesful servicing of my Rayburn Royal OF7. It was money well spent. I was particularly pleased to see that a reminder came through the post for a service from my existing service agent. The quote was for £95 +VAT and parts. Therefore I estimate £120+ ... As you can imagine I have cancelled it. ” |
| Andrew M, Hawkhurst |
| 16/01/2007 |
| “ David,
Just a quick note.
Great service, great instructions and great end result. Sadly mine has been converted to oil and the hotplate is damn heavy!! ” |
| Nigel W, Wicklewood |
| 10/01/2007 |
| “ I have now paid the £35 & ordered some wicks - all very good value I have to say, particularly as I decided to get the engineer to do the work this time as the Aga was not working - in fact, as I expected, it just needed servicing as described by you, & is now working well. Needless to say, I watched the whole process carefully, and also asked some questions. The charge was £110! I will certainly doing this myself from now on! ” |
| Tim K Macclesfield |
| 04/01/2007 |
| “ Well its now New Years Eve - no cooking tonight we're going out! The rayburn is working like a dream (actually appears to be working better than when I had a 'professional' in!) Thanks for all your advise and information. I'm thinking of becoming a female rayburn engineer! Happy New Year Gill ” |
| Gillian P, Dunhampton |
| 01/01/2007 |
| “ Thanks for all your help. The instructions were good, but all the extra telephone help with flow rates and the flue were vital to our repair work. And all done with good humour despite our constant questioning!! Keep up the good work and we'll help spread the word. ” |
| Edward G. Wiltshire |
| 14/12/2006 |
| “ Thanks to David for his help after I bungled the purchase of DIY AGA Service. We lost contact with the chap that used to service our Aga and the local Aga agent decided we weren’t local enough for them, so it probably hasn’t been serviced for over a year. We turned it off during the hot weather for a couple of months which I now know, probably made it worse, good job we like Barbeques. When I relit it, it went out after ½ hour. Anyway, recently when I got home from work, I announced to my wife that I was going to service the Aga. I don’t know whether it was a sigh of relief or despair but I got stuck in. The carbon was so solid it took about 1 ¼ hours to do the whole thing, I used a masonry drill bit so as not to damage the pipe and re used the old wick even though I knew I should wait for the new one to arrive. After waiting for the oil and checking for leaks, it lit immediately. I quite enjoyed it really!! Thanks again to AGA DIY Service, I’m now looking forward to some good old fashioned English cooking ” |
| Jonathan S. Bexleyheath |
| 12/12/2006 |
| “ David,, You asked for feed back, so I will give you some. My AGA is nearly as old as me.It is an old solid fuel two oven converted to oil type inherited by me when I bought the house 10 years ago. Since living here I have used the local AGA dealer to get it serviced.They have been expensive difficult to get,and worsed of all arrogant and dismissive to my needs. After being told in late November that no service was available to anyone who was not a "regular"customer until their service engineer returned to work,which will be after Christmas I found you on the internet. You returned my contact immediately and sent the wick I asked for immediately as well. The instructions I received on the internet gave me the confidence to tackle the job of servicing my AGA and in one and a half hours it was all back together and alight again. Now five hours on at 8.30.pm the AGA is hot, I feel a great deal of satisfaction as does my son who helped me.the local dealer will not be getting any more trade from me or any one else with an AGA I know in this area. Many thanks Best wishes, Kevin ” |
| Kevin W, Driffield |
| 06/12/2006 |
| “ Just wanted to say thanks for your excellent instructions. Having had an Aga for 7 years I was bored and frustrated with the 6 monthly expense but more so by the ordeal of getting our local service engineer to come at all and then to actually turn up when he said he would. (Other companies in the area who claim to service Aga's in their ads seem reluctant in reality for some reason!). Anyway, the service was as easy as you said and she's burning brightly! Thanks , Richard ” |
| Richard W, Rutland |
| 30/11/2006 |
| “ Many thanks for your assistance over the ‘phone; it’s so nice to do business with someone who so obviously, genuinely wants to help. Not only is the Aga now working fine after its first assault by inexperienced hands but actually it appears to be working more efficiently. It no longer pops (which was something we thought we just had to get used to) but now works happily with a low faint blue light and silently gives the false impression that it is not using any oil at all. I have no doubt that I will complete the next service in less than half the time and look forward to the challenge of that. Thanks again for your excellent service. N D ” |
| Nigel D. Lechlade |
| 30/11/2006 |
| “ Hi – I am writing to thank you for your excellent DIY burner setup instructions as well as your very helpful pointers. The AGA has been running for 30 mins and there is no sign of any yellow flames. Indeed, the bottom 2-3” of the shell shows continuous blue flames and it is a beautiful cherry-red all the way up from there. The AGA ran for the best part of 12 months in my last house before I took it apart 2 years ago and relocated it here. It was originally set up by an “AGA specialist” and has never burned as cleanly as it is at present – I only hope it will continue to do so! My wife has now started speaking to me again (she stopped speaking after I filled her new kitchen with black smoke a few weeks ago). Thank you again, Neville, Ashby de la Zouch ” |
| Neville |
| 21/11/2006 |
| “ Hi, thx for the excellent instructions we have just completed our first service of aga and found instructions easy and comprehensive. We will recommend this service to all, thx for your help. We have sent in an order for more wicks also. ” |
| Sheree |
| 28/10/2006 |
| “ Dear David Thank you! Got home from work and set to with your instructions after dinner. Very simple and straightforward; “does exactly what it says on the tin”! Aga safely relit and fully up to temperature this morning. A delighted wife, and dead-chuffed hubby having saved £80 – and of course more every service. Thank you. Only grumble is that I wish I had had this excellent advice 12 years ago when we inherited the Aga! ” |
| Chris S-B, Westerham |
| 23/09/2006 |
| “ All done and dustied, what a wonderful saving. My husband managed the service without any problems thanks to your clear instructions and illustrations. Thank you. ” |
| Gillian from Dumfries |
| 04/08/2006 |
| “ David Thanks for your prompt reply. I have to say that I was a bit nervous prior to using your service as this would be one of these incomprehensible guide where step 1-3 are simple and then step 4 has the whole things apparently completed!!!! Not at all - I serviced my aga in an hour - running perfectly now and the instructions are great and "clutter" free. Why doesn't everyone do this and save £95 a service!!!! Regards Rupert ” |
| Rupert L. |
| 05/04/2006 |
| “ Excellent instructions and very easy to follow. The job was done in half an hour with no problems at all. ” |
| Allendale T. Northumberland |
| 17/11/2005 |
| “ We've only been here 3 years and the 50 year old Aga we have inherited in the process has become a much loved feature of the house - it is even nicer to have so much more understanding of her thanks to agadiyservice. ” |
| John H. Lincoln |
| 05/07/2005 |
| “ Thanks- instructions were spot on! Pictures were clear and helpful. I've successfully serviced our oil Aga and it's now working at peak performance! ” |
| Stephen S. North Yorkshire |
| 08/06/2005 |
| “ Dear David and George, Thank you for sending me a replacement wick so promptly. Also I would like to say thank you for your first class instructions and all the extra information in the technical FAQ's. ” |
| John D. Berkshire |
| 07/05/2005 |
| “ David, thanks for taking the chance. The cheque has been written, stuck in an envelope and will be posted tomorrow morning. Your instructions were nice, clear and easy to follow. We are new to AGAs but the difference your instructions made were very evident. We have just suffered both the AGA and oil boiler going off at the same time. AGA seems fine now but still no luck with the boiler, real old thing that needs to be replaced. Difficult getting people out here. Thanks again for the help and of course the trust as well. Steve ” |
| Steve G. Aboyne, Scotland |
| 04/10/2004 |
| “ Hello Yes, am now a fully paid-up d.i.y Aga Service Engineer! The only refinement has been that I have to drill out the carbon in the entry to the crucible as the coat hanger wasn't effective. Otherwise well-pleased and am saving a fortune. Regards John ” |
| John F. Berkshire |
| 07/09/2004 |
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